Terms and Conditions
Last updated: **21 November 2023**
Welcome to **Kuopio Bazaar** (“we”, “us”, or “our”). These Terms and Conditions (“Terms”) govern your access to and use of the website **[https://www.kuopiobazaar.fi
Please read these Terms carefully before using our Site. By accessing or using the Site, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you should not use the Site.
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# Company Information
Kuopio Bazaar
Singha and Sarker Oy
Business ID: **3397922-7**
Address:
Puistokatu 14–16
70110 Kuopio
Finland
Email: **[singha.sarker@gmail.com](
Phone / WhatsApp: **040 159 7094**
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# Registration and User Accounts
Some services on our Site may require you to create an account.
When registering, you agree to:
* Provide accurate and complete information
* Keep your account information up to date
* Maintain the confidentiality of your account password
* Accept responsibility for all activities under your account
We reserve the right to suspend or terminate accounts if false or misleading information is provided.
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# Use of the Website
You agree to use our Site only for lawful purposes.
You must not:
* Introduce viruses, malware, or harmful software
* Attempt to gain unauthorized access to the Site or its servers
* Interfere with the proper functioning of the Site
* Use the Site in a way that could damage, disable, or impair the service
Any misuse of the Site may result in termination of access and possible legal action.
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# Product Information
We strive to ensure that all product descriptions, prices, and images on the Site are accurate.
However:
* Product packaging and appearance may vary
* Minor differences in product color or design may occur
* Nutritional information and ingredients should always be verified from the product packaging
Kuopio Bazaar is not responsible for typographical errors or temporary inaccuracies on the Site.
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# Product Availability
All orders are subject to product availability.
If a product becomes unavailable after an order has been placed:
* We will notify you as soon as possible
* You may choose a replacement product or request a refund
Due to the nature of grocery retail, certain items may occasionally be out of stock.
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# Orders and Payment
By placing an order on our Site, you confirm that:
* You are legally capable of entering into binding contracts
* The information you provide is accurate and complete
Payment must be completed using one of the payment methods offered on the Site.
By submitting payment information, you authorize Kuopio Bazaar to charge the total amount for your order.
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# Pricing
All prices displayed on the Site include applicable **VAT according to Finnish law**, unless stated otherwise.
Prices may change at any time without prior notice. However, changes will not affect orders that have already been confirmed.
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# Delivery and Pickup
Orders may be delivered or prepared for pickup depending on the option selected during checkout.
Delivery conditions:
* Free delivery may apply for orders above certain value thresholds
* Delivery times may vary depending on demand and location
* Same-day or next-day delivery windows may apply
Customers are responsible for providing accurate delivery information.
More details are available in our **Delivery Policy**.
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# Returns and Refunds
Our return and refund conditions are described in detail in our **Refund and Returns Policy**.
Due to hygiene and food safety regulations:
* Perishable food items generally cannot be returned
* Non-perishable products may be eligible for exchange if unopened and in original condition
If you receive damaged or incorrect products, please contact us as soon as possible.
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# Intellectual Property
All content on this Site, including:
* text
* graphics
* logos
* product images
* website design
is the property of **Kuopio Bazaar or its licensors** and is protected by copyright and intellectual property laws.
You may not reproduce, distribute, or use any content without our prior written permission.
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# Limitation of Liability
To the extent permitted by law, Kuopio Bazaar shall not be liable for:
* indirect or consequential damages
* loss of profits
* loss of business
* loss of data
arising from the use or inability to use the Site.
Nothing in these Terms limits liability that cannot legally be excluded under Finnish law.
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# Privacy
Your personal data is handled according to our **Privacy Policy** and applicable **GDPR regulations**.
By using our Site, you consent to the processing of your personal information in accordance with our privacy practices.
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# Changes to These Terms
We may update these Terms from time to time.
Updated Terms will be published on this page, and the **“Last updated”** date will be revised accordingly.
Your continued use of the Site after changes are posted constitutes acceptance of the updated Terms.
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# Governing Law
These Terms are governed by the **laws of Finland**.
Any disputes arising from the use of this Site shall be subject to the jurisdiction of the **courts of Finland**.
Consumers may also have the right to use alternative dispute resolution services in accordance with EU consumer regulations.
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# Contact Us
If you have any questions regarding these Terms and Conditions, please contact us:
Email: **[singha.sarker@gmail.com](
Phone / WhatsApp: **040 159 7094**
Or visit us in store:
**Kuopio Bazaar**
Puistokatu 14–16
70110 Kuopio
Finland