Privacy Policy for Kuopio Bazaar
Kuopio Bazaar respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our website **[https://www.kuopiobazaar.fi
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# 1. Data Controller
The data controller responsible for your personal information is:
**Singha and Sarker Oy (Kuopio Bazaar)**
Business ID: 3397922-7
Address:
Puistokatu 14–16
70110 Kuopio
Finland
Email: [singha.sarker@gmail.com](
Phone / WhatsApp: 040 159 7094
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# 2. Personal Data We Collect
We may collect the following information when you use our website or place an order:
### Identification Information
* Name
* Email address
* Phone number
### Order Information
* Delivery address
* Billing information
* Order history
### Technical Information
* IP address
* Browser type
* Device information
* Website usage data
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# 3. How We Use Your Information
We use your personal data to:
* Process and deliver your orders
* Communicate with you about your purchases
* Provide customer support
* Improve our website and services
* Comply with legal obligations
* Prevent fraud and ensure website security
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# 4. Legal Basis for Processing
We process your personal data based on:
* **Contractual necessity** (processing orders)
* **Legal obligations** (accounting and taxation)
* **Legitimate interest** (improving services)
* **Customer consent** (marketing communications if applicable)
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# 5. Data Sharing
We only share personal data when necessary with trusted partners such as:
* Payment service providers
* Delivery and logistics providers
* IT service providers supporting our website
* Authorities when required by law
We do not sell or rent personal data to third parties.
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# 6. Data Retention
We retain personal data only as long as necessary for the purposes stated in this policy.
Certain information, such as invoices and accounting records, must be kept according to **Finnish accounting laws**.
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# 7. Your Rights Under GDPR
Under the **General Data Protection Regulation (GDPR)**, you have the right to:
* Access your personal data
* Request correction of inaccurate data
* Request deletion of your data
* Restrict or object to processing
* Request transfer of your data (data portability)
Requests can be sent to:
**[singha.sarker@gmail.com](
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# 8. Cookies
Our website may use cookies to improve user experience and analyze website traffic.
Cookies help us:
* Remember your preferences
* Improve website functionality
* Understand how visitors use the site
You can disable cookies through your browser settings.
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# 9. Data Security
We take appropriate technical and organizational measures to protect your personal data from unauthorized access, misuse, or loss.
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# 10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updated versions will be posted on this page.
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# Delivery Policy
**Kuopio Bazaar**
Last updated: 21 November 2023
This Delivery Policy explains how Kuopio Bazaar processes and delivers online orders made through **[https://www.kuopiobazaar.fi
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# 1. Delivery Area
Delivery is currently available within **Kuopio and nearby areas**.
If your address is outside our delivery area, we may contact you to arrange an alternative solution.
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# 2. Delivery Schedule
Orders are usually delivered within the following time window:
**19:00 – 21:30**
Delivery options may include:
* Same-day delivery after store closing
* Next-day delivery within the same delivery window
Delivery times may vary depending on order volume and location.
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# 3. Delivery Fees
Delivery fees may apply depending on the order value.
Example:
* **Free delivery for orders €50 or above**
* Orders below this amount may include a delivery charge.
Exact delivery fees are shown during checkout.
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# 4. Order Processing
Orders are processed during store operating hours.
Customers are responsible for ensuring that:
* Delivery address is correct
* Contact information is accurate
* Someone is available to receive the order during delivery time
If delivery cannot be completed due to incorrect information or absence, additional delivery fees may apply.
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# 5. Product Substitutions
If a product is temporarily unavailable, we may:
* Offer a similar replacement product, or
* Remove the item and adjust the order total.
Customers may also be contacted for confirmation.
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# 6. Perishable Products
Many items sold by Kuopio Bazaar are **perishable food products**.
Customers should:
* Inspect delivered items immediately
* Store products appropriately after delivery
Perishable items are generally **not eligible for return** unless they arrive damaged or incorrect.
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# 7. Delivery Issues
If you experience any issue with your delivery (missing items, damaged products, etc.), please contact us as soon as possible.
Email: **[singha.sarker@gmail.com](
WhatsApp: **040 159 7094**
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# 8. Changes to Delivery Policy
Kuopio Bazaar reserves the right to modify delivery conditions at any time. Updated policies will be posted on the website.